FAQs
1. Is an account necessary to buy something from Mughal Bedding store?
A: No, making an account is recommended but not required to purchase from our store. You can use a guest account to make purchases at the store without having the necessity of registering yourself with an account. However, we at Mughal Bedding Store understand the importance of your time, therefore we recommend creating an account with us for it will give let you
a. Manage your account details
b. Track your order status and review past purchase history
c. Save your shipping details for potential future purchases and a faster shopping experience
d. Stay informed about the latest products in stock, special online promotions, discounts, and much more.
2. How to place an order?
You can easily place your order while navigating through our website as a registered user or as a guest user 24/7. After selecting the product with your preferred color/size choices (if applicable), select the number of products you want to buy and then press
the “Add to Cart” button. This will open up your shopping cart where you may choose to continue shopping or head on to checkout. As simple as that.
3. What payment methods do you accept?
For your convenience, you can use your credit card/debit card for payment, or you can pay through cash on delivery COD.
4. How can I be assured my order is confirmed?
After placing an order, you will receive a confirmation email and SMS to confirm that your order has been placed and is under process.
5. What if an incorrect/damaged item is delivered to me?
Even though we take extra precautions to guarantee that each order reaches its owner in mint condition, should an unfortunate mishap occur, feel free to email us at or call us at mughalbeddingstore@icloud.com to return the item or exchange it for the correct order.
6. What If an incomplete order is delivered to me?
While we take full care to certify that no incomplete order is shipped out, in a rare case of such a mishap occurring, our Customer Care will be at your disposal and only one email or phone call away to identify and resolve, and rectify the issue it at the earliest, without any extra charges.
7. What if I change my mind after placing an order?
At Mughal Bedding Store, we give our valued customers all the rights to edit or cancel the order at that time, even on change of mind after placing an order, just to make this shopping experience even better for you. For any additional required assistance, you can call our Customer Service team at +923009066666 or leave us an email at mughalbeddingstore@icloud.com. Please review our Exchange & Refund policy for any more information on exchanges or refunds.
8. How can cancel an order?
You can call or send an email cancellation request to mughalbeddingstore@icloud.com in case of damage or dissimilar product or even on change of mind.
9. What are cookies? How will they affect me?
In a nutshell, a cookie is nothing more than a tiny amount of information stored on your computer or device by your web browser. This info is used to track your movements within websites. Mughal Bedding Store uses cookies to keep track of the frequency of your visits to our online store, your shopping preferences, purchase history so we can deliver a specific content designed and a uniquely personalized shopping experience that is enjoyable and time-saving at the same time.
10. Is my personal information safe on your website?
We have designed our website to ensure the use of your personal data will be minimal and will not exceed the original purpose of its collection and/or process.
11. What can I do if have a suggestion, query, comment, or complaint about the shopping experience or website?
Feel free to write to us or contacting our Customer Support with your comments and suggestions at imughalbeddingstore@icloud.com we are always happy to hear from our valued customers and value any and all feedback our criticisms with open arms that helps make our shopping experience even better.
12. Is the delivery option available in all cities of Pakistan?
Yes, we are delivering our products nationwide through the TCS courier service.
13. Are there any shipping costs?
No, we are offering free delivery to all cities of Pakistan without any shipping charges.
14. How long does the order take to arrive?
Our delivery time usually takes up to nothing more than 10-15 working days. This includes the days of our products being shipped and dispatched from our head office and reaching up to your doorstep.
• Is an international delivery option available?
Unfortunately, at the moment, we are not delivering orders worldwide. Feel free to subscribe to our newsletter to be notified and follow us on Facebook and Instagram to stay updated with all the latest sales, news, events, and promotions.